03-3748-1187

03-3748-1187

営業時間:10:00~19:00 定休日:水・第2火

お問い合わせ

Before your first withdrawal, you may not realize that Chumba Casino uses a sweepstakes model, not a traditional cashier. Many players skip the identity check and then face a delay at payout. Prepare for that check before you play.

Getting Ready

Preparation takes ten minutes and saves you from waiting later. You need basic documents and a stable connection.

How to Register

Registration takes a few minutes if you have your details ready. Follow the on-screen prompts carefully.

  1. Go to the official Chumba Casino website in your browser. The mobile phone browser works fine for this.
  2. Click the sign-up button on the home page. It is usually in the top corner.
  3. Enter your first and last name exactly as they appear on your ID. Any mismatch can block a withdrawal later.
  4. Provide your email address and create a password. Use the one you prepared in the getting-ready step.
  5. Fill in your date of birth and home address. These must match your identity documents.
  6. Confirm your email by clicking the link they send you. Without this, you cannot log in.
  7. Complete any verification prompts for your identity. This may include uploading a photo of your ID.

Welcome Offer Explained

ca-chumbacasino.com/ gives new players a welcome offer after they register. This offer typically matches your first purchase of Gold Coins. It is not a deposit bonus in the usual casino sense.

To activate it, log in to chumba casino with your new account. Then make your first Gold Coin purchase from the cashier. The offer credits Sweeps Coins to your balance automatically after the purchase.

The condition is that you must use the offer within a set time. If you ignore it for too long, it may expire. The exact duration is shown on the offer page when you log in.

Remember that Sweeps Coins are the only currency that can be redeemed for prizes. Gold Coins have no cash value. Play through the Sweeps Coins from the offer to meet the redemption requirement.

How to Deposit and Withdraw

Deposits are quick, but withdrawals follow a set order. Follow these steps to move money in and out.

  1. Log in to chumba casino using your credentials. The login chumba casino page is the same as the main site.
  2. Go to the cashier section from the menu. You will see both Gold Coin and Sweeps Coin balances there.
  3. Choose a deposit method for your Gold Coin purchase. The available options are listed in the cashier.
  4. Enter the amount you want to spend and confirm the payment. The coins appear in your balance almost instantly.
  5. For a withdrawal, go to the redemption section instead. Select Sweeps Coins as the currency to cash out.
  6. Choose your withdrawal method, such as bank transfer or a service. Follow the on-screen instructions for that method.
  7. Submit your withdrawal request and wait for verification. They will check your identity before processing the payment.

Extra Tips

If your withdrawal is delayed, do not worry yet. Follow these steps to resolve it quickly.

  1. Check your email for any messages about your withdrawal. They may ask for more documents.
  2. Log in to your account and look at the transaction history. See if the status says pending, processing, or failed.
  3. Confirm that your identity documents are still valid. An expired ID can cause a stop in the process.
  4. Log in to chumba casino again and go to the support chat. Describe the delay with your request number.
  5. Wait a reasonable time after contacting support. Most issues are resolved within a day or two.
  6. If no answer, look for a phone number in the contact section. Call during business hours for a faster reply.
  7. Keep a record of all communications and dates. This helps if you need to escalate the issue.
  8. Staying in Control

    Chumba Casino offers tools to help you play responsibly. Use them from the start.

    How to Use the Chumba Casino Promo Code

    Promo codes for this brand are usually entered at the cashier, not at registration. If you have a code from an email or a partner, find the promo code field when you make a purchase.

    Type the code exactly as shown, including any dashes. Then confirm that the bonus is applied before you finalize the payment. The extra Sweeps Coins will appear in your balance after the purchase.

    Some codes are tied to a specific game or a time window. Check the message that came with the code for those details. If the code does not work, contact support with a screenshot of the error.

    Playing on Mobile

    You can play Chumba Casino in your phone browser without any download. The site is designed to work on small screens, so the games run smoothly.

    Log in with the same details as on your computer, and your balances sync automatically. Deposits and withdrawals work the same way on mobile. The phone browser is secure if you use your own network.

    Some phone settings may block pop-ups, which can affect bonus activation. Allow pop-ups for the site in your browser settings. Then you can claim offers without interruption.

    Closing paragraph: Start your first withdrawal today by preparing your ID and a proof of address. Complete the verification before you play to avoid delays.

©2017 日本宅建株式会社